Solar Energy
Breaking into the Service Manager Field: Lessons from Jacob Ntwali
In the fast-paced world of telecommunications, leadership requires more than just expertise; it demands the right mindset and a thirst for continuous learning. Jacob Ntwali, a bright young talent in the industry, has not only broken into the field but also thrived as a service manager. In this article, we'll explore Jacob's journey, his insights, and the invaluable lessons he's learned along the way.
When you see an opportunity, take it
Starting with the Right Mindset
Jacob firmly believes that success in any leadership role begins with the right mindset. As a service manager responsible for leading a team, he understands that his mindset sets the tone for the entire group. According to Jacob, “When your mindset aligns with your goals, leading effectively becomes more achievable.”
Educational Foundation
Jacob’s academic career has laid a strong foundation. His first bachelor’s degree in Renewable Energy Production and his TSO study in electricity allowed him to gain practical experience, enabling him to better assess the work for his team as a service manager. As a result, he also has a much deeper connection to practical aspects of their work.
Continuous Learning
One of Jacob’s core principles is the importance of acquiring new skill sets to perform better. He emphasizes that success isn’t just about having the right qualifications but also staying updated with the ever-evolving industry trends. Jacob advocates for investing in oneself, whether through additional courses, certifications, or hands-on experience.
Embracing Diverse Perspectives
Jacob acknowledges that leadership is not about having all the answers but about being open to diverse perspectives within your team. He advises, “Your team members might come up with different ways to solve a problem, and you have to be open to the idea that you won’t always have the right answer.” Embracing the collective intelligence of a diverse team can lead to innovative solutions and foster a culture of collaboration.
Proactive Learning
Working in a diverse group brings with it a wealth of knowledge and experience. Jacob encourages aspiring service managers to be proactive in seeking knowledge from their team members. Don’t hesitate to ask questions and learn from your colleagues. A curious and open-minded approach can lead to a deeper understanding of how things work and can help bridge knowledge gaps.
Seizing Opportunities
Perhaps one of the most important lessons Jacob imparts is the need to seize opportunities. He advises, “When you see an opportunity, take it. Don’t let self-doubt hold you back.” Self-belief is key, and Jacob’s career path exemplifies this. Embrace challenges, take calculated risks, and be prepared to step out of your comfort zone.
Jacob Ntwali’s journey from a student of technology and energy to a successful service manager is a testament to his unwavering commitment to personal growth and learning. His story serves as an inspiring guide for those aspiring to break into the Solar Energy field and rise through the ranks. Remember, it all begins with the right mindset, continuous learning, and the courage to seize opportunities. With these principles in mind, you too can follow in Jacob’s footsteps toward a rewarding career in telecommunications.
